Solutions & Services

Nine solutions. Three categories. One trusted partner.

A complete platform for the Indian co-operative banking sector — communications, RBI compliance, and core banking infrastructure. Every solution below is in production with real customers today.

Category A · Communications

Reach customers everywhere they are.

An omni-channel platform — SMS, voice, missed-call, IVR, virtual numbers and on-premise messaging. Direct gateway connectivity for best-in-class delivery performance.

01 · Communications

SMS Marketing Platform

Highest-performance bulk and transactional SMS with multi-API integration, enterprise security and unmatched delivery speed. Used by 200+ customers.

  • Bulk & transactional SMS
  • Short Code Services
  • Geo-Analytical SMS
  • DLT-compliant principal & template handling
REST API DLT High throughput
Flagship
02 · Communications

On-Premises SMS Application

A Chrome-based SMS tool installed on a specific machine within bank premises — customer data never leaves your network. The trusted solution at 100+ banking institutions.

  • Instant, scheduled, common & separate text messages
  • Transactional, promotional & local-language messages
  • Zero data-theft risk vs. web SMS portals
  • Offline-friendly — internet needed only at send time
  • No dependency on core banking software
Data-residency Chrome-based 100+ banks
03 · Communications

Voice Solutions

Six voice services that plug into your core banking flows — broadcasts, IVR menus, balance enquiry by missed call, and authentication via virtual numbers.

  • Outbound Calling (OBD) for broadcasts
  • Interactive Voice Response (IVR)
  • Missed Call — balance, last 7 txns, lead capture
  • Virtual Mobile Numbers (VMN) for app authentication
  • Toll-Free Numbers & Click-to-Call
OBD & IVR Missed call VMN auth
Category B · RBI Compliance

Compliance, shipped as software.

RBI circulars deserve more than a binder on a shelf. Our compliance platforms turn directives into working systems — auditable, reportable, and accessible to customers 24×7.

04 · Compliance

E-Grievance & CMS

Customer Grievance Redressal Mechanism mandated by RBI circulars CEPD.CO.PRS/S985 (Nov 2024) and CEPD.PRD.S873 (Nov 2021). A complete reporting + tracking platform.

  • Customer-accessible 24×7 on your website
  • Complaint Management System (CMS) for tracking
  • Auto notifications via email and SMS
  • MIS reports for management review
  • Audit trail per RBI Master Circular
CEPD circulars CMS 24×7
05 · Compliance

Risk-Based Internal Audit

An RBI-compliant audit platform that lets head office conduct, assign and monitor branch audits remotely — with risk matrices and full audit trails for every activity.

  • Assign & conduct audits from HO
  • Branch-wise audit assignment
  • Risk-based matrix per branch
  • Continuous monitoring per branch
  • Audit trail per RBI internal-audit notification
RBI-aligned Risk matrix Audit trail
06 · Compliance

bank.in DNS Migration

DNS IP services with India-based name servers for the RBI-mandated bank.in domain migration. We maintain your DNS records in our cPanel and stay accountable for uptime.

  • India-region IPs for the bank.in transition
  • Name server provisioning & management
  • DNS records maintained in our cPanel
  • RBI notification compliant
  • Aligned hosting handover process
bank.in India IPs cPanel
Category C · Banking Infrastructure

The plumbing banks can rely on.

Web platforms, secured email, domains, cloud backup and the managed services that hold it all together — with senior engineers on a 24×7 desk for branch officers.

07 · Infrastructure

Web & App Development

Bank, society and enterprise websites — plus custom internal applications. Built for banking, healthcare, automotive, schools, petrol pumps and pollution control centres.

  • Bank & society website design
  • Custom enterprise application development
  • Vertical-specific automated platforms
  • Multilingual (English · Hindi · regional)
  • Documentation & staff training
Custom dev Multilingual Verticalised
08 · Infrastructure

Secured Email & Domain

Bank-grade email service with cloud-hosted security. Anti-phishing, anti-virus and server-side hardening — no need for local-PC tooling or capex on hardware.

  • Secured cloud email designed for banks
  • Server-side anti-phishing & anti-virus
  • Statutory compliance built-in
  • Domain registration & maintenance
  • Email, SMS & Telegram notifications
Cloud-hosted Anti-phishing Statutory
09 · Infrastructure

Managed Services

End-to-end operations for everything we build. DLT/TRAI handling, customer complaint management, secured AWS backup, and ATM/product support workflows.

  • Outbound Audio Messages (OBD) delivery
  • End-to-end DLT/TRAI platform management
  • Customer Complaint Management (RBI)
  • AWS-hosted secured backup for banks
  • Multi-channel user platform for banks & FIs
  • Legacy system managed service
DLT/TRAI AWS backup 24×7 desk
How we work

A short, shared process.

The same four steps for every engagement — whether it's a two-week SMS integration or a multi-quarter platform build.

Step 01

Listen

A short discovery to understand the bank, the constraints, the people. We ask the awkward questions first.

Step 02

Scope

A written proposal with concrete deliverables, milestones and a fixed price. No moving targets, no surprises.

Step 03

Ship

Fortnightly demos of real working software. You'll see exactly where we are. We'll tell you what's slipping and why.

Step 04

Support

Code, accounts, runbooks, documentation — all yours. Our 24×7 desk stays available for branch officers.

Not sure which fits?

Tell us the problem. We'll suggest the solution.

Schedule a call