About the studio

A communications partner for India's banking sector.

Since 2015, Grosbeak has been the quiet engine behind customer communications, RBI compliance and bank-grade infrastructure for 200+ urban co-operative banks, souharda sahakari, credit societies and financial institutions — built and supported from Bangalore.

Our approach

Formed in 2015 with one vision — enable enterprises through unique, effective communication solutions.

Grosbeak Smart Solutions Pvt Ltd was founded in 2015 to help Indian enterprises — especially co-operative banks and financial institutions — reach their customers reliably, securely and in compliance with the regulator.

Ten years on, our platforms run in 100+ banks and 200+ customer organisations across urban co-operative banking, souharda sahakari, credit societies, financial institutions, healthcare, education and small businesses. Most are still with us. Most came by referral.

We work across three arms: a Communications platform (SMS, voice, on-premise messaging), a Compliance practice (E-Grievance, Risk-Based Audit, bank.in DNS) and a Banking Infrastructure team (web, email, domain, managed services). Most clients use all three.

200+
Customers served

Across urban banks, souharda, societies and financial institutions.

100+
Banks & co-operatives

Use our SMS, communications and compliance platforms today.

10+
Years in market

Founded 2015. Quietly shipping ever since.

24×7
Support coverage

A dedicated support desk for branch officers, round the clock.

Our story

A decade in co-operative banking.

From a two-person communications studio to a trusted compliance partner for 100+ banks. Each step has been driven by what our customers actually needed next.

2015
Founded in Bangalore
Grosbeak Smart Solutions Pvt Ltd formed with a vision: enable enterprises through unique, effective communication solutions for their core business.
2017
Direct SMS gateway launch
Built our own SMS marketing platform with direct gateway connectivity. First wave of urban co-operative bank customers signed on — messaging-driven product growth began.
2019
On-Premise SMS App — 100+ banks
In response to bank concerns about web-portal data theft, we shipped a Chrome-based on-premises SMS application. It scaled to 100+ banking institutions within three years.
2022
RBI Compliance practice
Launched dedicated compliance platforms: E-Grievance and Customer Complaint Management Systems aligned to CEPD circulars, then Risk-Based Internal Audit per RBI's 2021 directive.
Today
Three arms. 200+ customers.
Communications, Compliance and Banking Infrastructure — nine production solutions serving 200+ organisations. AI, ML and big-data modules layer on top. The team remains intentionally small and intentionally senior.
Principles

Six commitments. No exceptions.

Show, don't tell

Every fortnight you'll see working software running on your own data — not slides describing what it might one day do.

Time as a feature

We commit to ship dates and we hit them. Branch rollouts, regulatory deadlines, AGM dates — we plan around them.

Boring tech, when it matters

For core bank workloads we pick proven, dull tools. Novelty is fine for analytics; not for the rails customers actually depend on.

Plain language

If we can't explain a decision to your audit committee in two sentences, we shouldn't be making it yet.

Own your stack

Your code, your accounts, your customer data. Hosted on India-region cloud, handed over cleanly — never held hostage.

Quiet by default

We don't seek logos or write thought-leadership. Our 200+ customers are our marketing — ask any of them.

The team

Led by Shivram Samant.

Grosbeak was founded by Shivram Samant, who continues to lead the company today. A two-decade veteran of banking technology, Shivram is the first call most of our customers make — and answering it is part of the job, not a perk.

Beneath him, a senior team across engineering, communications operations and compliance. Each member has direct sector experience. The branch officer in Mysuru and the IT head in Mumbai both know who to call — and the same people pick up.

Talk to Shivram
Working with us

Ready to modernise your bank's communications?

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